Refund policy
No Return, No Exchange Policy
All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Due to the nature of our products, including perfumes and attars, returns are not accepted for:
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Change of mind
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Fragrance preference issues
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Opened or used products
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Incorrect orders placed by customers
Damaged or Wrong Product
In case you receive a damaged, leaked, defective, or incorrect item, please contact us within 48 hours of delivery with:
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Order ID
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Clear unboxing video
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Photos of the product and packaging
After verification, eligible cases may qualify for a replacement or store credit.
Claims made without an unboxing video may not be eligible for review.
Order Cancellation
Orders cannot be cancelled once confirmed or shipped.
Contact Us
For any concerns, contact us at:
Email: nuame01@gmail.com
Phone/WhatsApp: +91-8384034305